Customer Service Representative

4 weeks ago


Springfield, Ohio, United States DivIHN Integration Inc Full time

Job Title: Customer Service I

Location: Springfield, OH

Duration: 12 Months

Hours: Sunday - Thursday 5pm- 1:30am

Job Summary:

We are seeking a highly detail-oriented Customer Service I to join our team at DivIHN Integration Inc. As a key member of our customer support team, you will be responsible for processing sales orders, resolving errors, and updating order information in our ERP system.

Key Responsibilities:

  • Process sales orders and clear errors in our ERP system
  • Work with engineering, supply chain, and IT teams to resolve errors and improve order processing
  • Update order information and send correct EDI requirements to suppliers
  • May be required to process the same order multiple times to clear errors
  • Utilize various systems, including CVT, EOFF, PBA, Pharos, CDMS, and Flexis
  • Provide excellent customer service and respond to customer inquiries in a timely manner

About Us:

DivIHN Integration Inc is a leading provider of IT asset performance services, offering professional consulting, custom projects, and resource augmentation services to clients in the Mid-West and beyond. We are committed to delivering high-quality services and fostering a collaborative work environment.

What We Offer:

Extensive training and development opportunities

A dynamic and supportive work environment

Competitive compensation and benefits package

Opportunities for career growth and advancement



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