Dedicated Customer Experience Specialist

2 weeks ago


Whitney, Texas, United States Family Dollar Full time

At Family Dollar, we're committed to delivering exceptional customer service in a fast-paced retail environment. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience.

Job Summary

We're seeking a customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for providing top-notch service to our customers, assisting them with merchandise selection, and processing cash register transactions with efficiency and accuracy.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist customers with merchandise selection, answering questions and providing recommendations as needed
  • Process cash register transactions, handling cash, credit card payments, and other forms of payment
  • Maintain a clean and organized store environment, adhering to company standards
  • Work effectively as part of a team, communicating with colleagues and management to achieve sales goals and objectives

Required Skills and Qualifications

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Basic math skills and accuracy with handling cash
  • Availability to work a variety of shifts, including evenings and weekends

Benefits

We offer a competitive salary, starting at $ 12.50 per hour, plus opportunities for advancement and professional growth. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

Why Work for Family Dollar?

At Family Dollar, we're committed to creating a positive work environment that supports the needs of our associates. We offer a supportive team culture, opportunities for professional growth, and a competitive salary and benefits package. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply today



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