Eligibility Specialist
3 days ago
We are seeking a highly organized and analytical Eligibility Specialist to join our team at DFR llc. The successful candidate will be responsible for gathering data for all relevant assistance programs, verifying information, and determining eligibility for state assistance programs.
Key Responsibilities- Gather data for all relevant assistance programs via face-to-face or phone interactions with clients
- Verify all information gathered accurately and meets state policies
- Obtain release forms and medical records as needed
- Verify income, assets, and other financial/legal documents
- Review regulations and program requirements with clients
- Utilize automated programs to determine eligibility for state assistance programs
- Data entry into state database
- Respond to all inquiries in a timely manner via phone or email
- Highly organized and analytical team player
- Previous Case Manager experience is a plus
- Strong written and verbal skills
- Solid computer skills, Microsoft Office proficiency
- Strong oral and written communication skills
- Basic math skills
- Case management skills
- Independent worker who is a self-starter that is reliable and dependable
- Strong customer service background with a professional demeanor
- Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required
- 2 years experience in a social service environment, state or local government is desired pertaining to employment/training programs
- Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply
We offer a competitive wage of $16.50/hr, paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role.
Physical Requirements- Job frequently requires sitting, handling objects with hands
- Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds
- Vision requirements: Ability to see information in print and/or electronically
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.
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Eligibility Specialist
2 months ago
Rockville, United States DFR llc Full timeOverview: THIS POSITION IS LOCATED IN ROCKVILLE, IN Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance....
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Eligibility Specialist
2 months ago
Rockville, United States DFR llc Full timeOverview: THIS POSITION IS LOCATED IN ROCKVILLE, IN Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance....
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