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Store Operations Supervisor

2 months ago

Bellingham, Washington, United States Mud Bay Full time
Location: Retail Store

Position Overview:
As a key member of our retail team, you will create a welcoming, educational, and enjoyable atmosphere for all customers visiting our store. Your role is essential in engaging pet owners, fostering personal connections, and ensuring their pets' needs are met effectively.

Key Responsibilities:
- Drive sales growth by offering comprehensive solutions that enhance the long-term health of pets.
- Accurately handle transactions at the point of sale, ensuring efficient cash management and financial procedures.
- Make informed decisions that align with the company's mission and values.
- Pursue continuous learning in animal health, nutrition, and leadership, while supporting team development in a collaborative environment.

- Contribute to a team culture that values diversity and promotes a fun workplace through effective leadership in all store operations.
- Lead, train, and collaborate with the team to maintain the cleanliness, organization, and visual appeal of sales and support areas.

- Oversee inventory management by accurately receiving, rotating, restocking, and organizing products on the sales floor.
- Ensure optimal stocking levels and product availability to maintain a fully functional store.

- Maintain open communication with management and leadership to provide insights that support staff development and performance enhancement.

- Anticipate and address the needs of the store and team while embodying the core values of the company.

- Manage store opening and closing procedures, guiding the team throughout the day.
- Empower team members and ensure a positive experience for both customers and employees.
- Adapt to a flexible retail schedule that accommodates various shifts and locations.


Qualifications:
- Minimum of 2 years of leadership experience or equivalent.
- High school diploma, GED, or equivalent required.
- Strong delegation, coaching, and mentoring abilities.
- Proficient in providing and receiving constructive feedback.
- Capable of identifying key business and personnel needs and prioritizing effectively.
- Must be at least 18 years old.
- Ability to lift up to 45 pounds.
- Experience in team leadership is essential.
- Competent in basic math and comfortable using technology, including computers and calculators.
- Passionate about learning more about dogs, cats, and small animals.
- Naturally welcoming and gracious, with a genuine desire to make others feel valued.
- Highly accountable and committed to following through on responsibilities.
- Demonstrates integrity and ethical decision-making focused on long-term objectives.
- Self-motivated while also receptive to guidance from others.
- A collaborative team player who enhances the workplace atmosphere.
- Flexible in adapting to a work schedule that meets the needs of customers and colleagues.
- Interested in pursuing a career with the company.