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Shift Supervisor

1 month ago

Bellingham, Washington, United States AutoZone Full time

As a Shift Supervisor at AutoZone, you will play a key role in leading company initiatives and ensuring maximum productivity. You will be responsible for training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures.

You will exceed customer expectations by delivering a WOW Customer shopping experience on assigned shifts by Living the Pledge every day.

Key Responsibilities:
  • Assists Store Manager with supervising, training and developing store personnel
  • Assumes responsibility for the store operation and commercial department in the absence of the Store Manager and Commercial Sales Manager
  • Assists with management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised
  • Delegates and ensures store merchandising tasks are completed in a timely manner
  • Operates cash registers and follows established cash handling duties
  • Ensures all company policies and loss prevention procedures are followed
  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives
  • Maintains a safe working environment and ensures AutoZoners are implementing safety practices
  • Monitors cash flow, inventory and security control
  • Maintains sales productivity, store appearance and merchandising standards
  • Conducts and reviews all opening and closing procedures
  • Manages emergency situations and conducts proper emergency procedures
  • Follows proper accident procedures
  • Provides feedback regarding AutoZoner performance to the Store Manager
  • Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
  • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
  • Processes returns and effectively manages inventory
  • Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
  • Motivates AutoZoners to provide WOW Customer Service, enhance productivity level and market products to enhance sales and profits
Requirements:
  • High School diploma or equivalent
  • ASE Certified preferred
  • Demonstrates high level of integrity
  • Excellent communication and decision making skills
  • Ability to drive customer service
Benefits:

AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing.

  • Competitive pay and paid time off
  • Unrivaled company culture
  • Medical, dental, vision, life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Exclusive Discounts and Perks, including AutoZone In-store discount
  • 401(k) with Company match and Stock Purchase Plan
  • AutoZoners Living Well Program for mental and physical health
  • Opportunities for career growth and tuition reimbursement