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Customer Service Ambassador

1 month ago

Hood River, Oregon, United States State Farm Insurance Full time
Key Responsibilities:

As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating information as necessary. Additionally, you will collaborate with team members to ensure seamless customer experiences, promote and cross-sell insurance products and services to meet customer needs, and handle escalated customer complaints and concerns with professionalism and empathy. Furthermore, you will stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice, and participate in ongoing training and development programs to enhance your knowledge and skills.

What We Offer:
State Farm Insurance is committed to providing a positive and collaborative work environment, where you can grow and develop your career. We offer a range of benefits, including competitive compensation, comprehensive training programs, and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.