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Operations Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Operations Specialist to join our team at US Tech Solutions. As a key member of our Client Service Group, you will be responsible for providing exceptional client service and ensuring seamless account opening and maintenance processes.
Key Responsibilities:
• Assist internal clients in the account opening process and keep them updated on the status of their account openings and maintenance.
• Work closely with the Client Service Group to provide our internal clients with quick and accurate account set-ups.
• Set up new accounts, make changes to existing accounts, and close accounts that are no longer needed.
• Perform maintenance functions on existing accounts.
• Escalate problem items and communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
• Provide superior client service and communicate as part of a team.
• Gain an understanding of the big picture – how specific functions impact the firm.
• Contribute to Division or Firm process improvement activities and assist the team in developing and implementing process improvements which will reduce risk and/or increase productivity.
Requirements:
• BA/BS degree and demonstrated PC skills.
• Ability to identify, escalate, and resolve problems.
• Ability to communicate professionally through effective verbal and written skills.
• Ability to manage time efficiently and effectively, with strong organizational skills and attention to detail.
• Ability to work in a team environment and meet deadlines while working under pressure.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are committed to providing exceptional service to our clients and fostering a collaborative and inclusive work environment.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
