Customer Service Representative

3 days ago


Huntington Park, California, United States Public Storage Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for providing exceptional customer service and support to our clients, ensuring their storage needs are met and exceeded.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their storage needs.
  • Storage Unit Management: Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations to customers on storage solutions.
  • Administrative Tasks: Audit cash drawers, make bank deposits, and maintain accurate records of customer payments and accounts.
  • Communication: Communicate with customers via phone, email, and in-person to provide updates on their storage units and resolve any issues.
Requirements
  • Experience: Previous experience in customer service, sales, or a related field is required.
  • Transportation: A valid driver's license and reliable transportation are necessary for traveling between work locations and conducting other work-related business.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate and opportunities for performance-based bonuses.
  • Benefits: Eligibility for full-time benefits, including medical, dental, vision, 401k, paid time off, and more.
  • Professional Growth: Opportunities for career advancement and professional development within the company.
About Us

Public Storage is a leading provider of self-storage solutions, committed to delivering exceptional customer service and support. We are proud to be recognized as a Great Place to Work and offer a dynamic and inclusive work environment.



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