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Customer Service Representative

2 months ago

Huntington Park, California, United States TJX Companies Full time

Join Our Team at TJX Companies

About the Role

We are seeking a highly skilled and customer-focused Tactical Customer Service Associate II to join our team at TJX Companies. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our valued customers.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process customer transactions and handle returns/exchanges
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction

What We Offer

As a Tactical Customer Service Associate II at TJX Companies, you will have the opportunity to work in a fast-paced and dynamic environment with a team of dedicated professionals. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Requirements

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system