Chief Operations Manager
1 month ago
As a key member of the Platinum Management Services team, the Chief Engineer will be responsible for overseeing all engineering and maintenance operations at the hotel. This includes managing repair requests, maintaining the building and grounds, and ensuring compliance with regulatory requirements.
Key Responsibilities:
- Manage maintenance operations to ensure they meet Platinum Management Services and brand standards.
- Comply with all applicable laws and regulations, including safety and emergency procedures.
- Responsible for assets and property inventory control.
- Maintain, repair, and operate equipment for optimal effectiveness and safety.
- Prepare work schedules for department personnel.
- Work with management to establish priorities for total property maintenance needs.
- Perform on-call emergency service as required.
- Manage department controllable expenses to achieve or exceed budget goals.
- Maintain accurate logs and records as required.
- Perform interviews and contribute to hiring decisions for department staff.
- Work closely with management to ensure clear communication among departments.
- Handle guest problems and complaints effectively.
- Fulfill Manager On Duty responsibilities.
- Keep company business, including financials, personnel, guest, and customer data, strictly confidential.
Requirements and Qualifications:
- Excellent verbal and communication skills required.
- Ability to attend and complete company and brand training.
- Self-starter with effective leadership skills.
- Proficient in English; bi-lingual a plus.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Ability to stand for extended periods and walk distances frequently.
- Proficient with current technologies and software, including business applications.
- Ability to work a flexible schedule.
- Organized and able to work well in a fast-paced team environment.
- Outgoing personality and ability to maintain professionalism at all times.
- HVAC, plumbing, and electrical certification preferred.
- Previous experience in engineering, maintenance, or a related professional area required.
- High School Diploma required; College Degree preferred.
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