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Customer Service Representative/Property Manager

2 months ago

Belmont North Carolina, United States Cubesmart Full time
About the Role

CubeSmart is seeking a highly motivated and customer-focused individual to join our team as an Assistant Property Manager/Customer Service Specialist. In this role, you will be responsible for managing and maintaining our property, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Develop and maintain strong relationships with customers, identify their storage needs, and provide tailored solutions to meet their expectations.
  • Property Maintenance: Ensure the property is clean, safe, and well-maintained, including daily walks, cleaning units, and performing light maintenance tasks.
  • Leasing and Sales: Work with customers to rent self-storage spaces, sell store merchandise, and manage the leasing process.
  • Administrative Tasks: Utilize our Point-of-Sale System (POS) to process payments, complete daily bank deposits, and make courtesy calls to customers regarding late payments.
Requirements
  • Positive Attitude: A positive and outgoing personality with a passion for helping people.
  • Customer Service Experience: Experience in delivering high-quality customer service to a diverse customer market.
  • Basic Computer Skills: Basic computer skills and ability to learn our systems.
  • Availability: Ability to work Saturdays and have a valid driver's license with insurance and access to reliable transportation.
What We Offer
  • Competitive Pay: Competitive hourly pay and bonus structure.
  • Benefits: Paid time off, 401k retirement plan with company match, and tuition reimbursement.
  • Opportunities for Growth: Opportunities to grow and develop your skills and career with CubeSmart.