Customer Service Representative

1 month ago


Belmont, North Carolina, United States Phil Champion - State Farm Agent Full time
Job Overview

As a Customer Service Representative with Phil Champion - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your excellent communication skills and customer-focused approach will enable you to educate customers about insurance options and develop leads to drive business growth.

Key Responsibilities
  • Establish and maintain customer relationships through regular follow-ups and needs-based reviews.
  • Use a customer-centric approach to educate customers about insurance products and services.
  • Develop and implement strategies to identify customer needs and market appropriate products and services.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Simple IRA and health benefits.
  • Paid time off (vacation and personal/sick days).
  • Growth potential and opportunities for advancement within the agency.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and detail-oriented.
  • Proactive problem-solving skills and ability to learn computer functions.
  • Ability to work in a team environment.

We are seeking a motivated and customer-focused individual to join our team. If you are interested in a career with growth potential and opportunities for advancement, please complete our application. We will follow up with you on the next steps in the interview process.



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