Customer Service Representative

1 week ago


Russellville, Arkansas, United States CB&S Bank Full time
Job Overview

We are seeking a highly skilled and motivated Customer Service Representative to join our team at CB&S Bank. This role is responsible for providing exceptional customer service to internal and external customers, ensuring timely resolution of customer issues and concerns.

Key Responsibilities
  • Provide professional and courteous service to customers via phone, email, and chat
  • Analyze and resolve customer complaints and issues in a prompt and efficient manner
  • Maintain accurate records and documentation of customer interactions
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements and Qualifications
  • High school graduate or equivalent required
  • Minimum 2 years of customer service experience in the financial industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Salary and Benefits

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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