Customer Service Representative

3 weeks ago


Russellville, Kentucky, United States Service One Credit Union Full time

**About the Role:**

We are seeking a highly skilled Customer Service Representative to join our team at Service One Credit Union. As a key member of our service team, you will be responsible for providing exceptional service to our members in person, by telephone, and through online communication.

The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong commitment to delivering outstanding customer service. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

  • Provide timely, courteous, and professional paying and receiving services to our members.
  • Responsible for performing a broad variety of financial services such as resolving member inquiries, providing account information, and resolving or referring electronic services issues.
  • Build relationships with new, existing, and prospective members and cross-sell products and services using consultative selling techniques.

**Requirements:**

  • High school diploma or GED required.
  • Minimum two years of similar or related experience including customer service experience.
  • Minimum two years of previous Teller/Member Service Specialist experience preferred.

**What We Offer:

* Competitive salary: $40,000 - $55,000 per year based on experience*

* Opportunities for career growth and professional development*

* Comprehensive benefits package, including health insurance, retirement plan, and paid time off*



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