Insurance Professional

2 days ago

Dallas, Texas, United States Bluefire Insurance Full time
Job Title: Insurance Agent

At Bluefire Insurance, we are seeking a highly skilled and experienced Insurance Agent to join our team. As an Insurance Agent, you will play a critical role in serving as a liaison between our company and our customers/agents.

Key Responsibilities:
  • Communicate effectively with external and internal customers to develop and maintain strong business relationships.
  • Adhere to email and chat guidelines and metrics to provide excellent customer service.
  • Underwrite new business auto applications and endorsements for eligibility.
  • Process insured and agent requests via uploaded requests within Service Level Agreements (SLAs).
  • Meet Quality Assurance (QA) and processing goals.
  • Complete assigned policy suspense/tasks and other inventory within SLAs.
  • Process policy rewrites and backdated endorsements.
  • Run and process Motor Vehicle Reports (MVR), Highway Data Reports (HDR), Vehicle Identification Number (VIN), and other underwriting reports manually, when applicable.
  • Ensure compliance with daily state filing requirements (SR22, SR26).
  • Process DMV uploads.
  • Review and update Renewals, Non-Renewals if ineligible.
  • Document all policy transactions.
  • Utilize expertise to identify areas to increase efficiency in the underwriting processes.
  • Process Letters of Experience.
  • Expert knowledge of state products and underwriting guidelines.
  • Confidently assist other underwriters and customer experience team members.
  • Effectively communicate with agents and insureds through verbal and/or written means.
  • Complete special projects in a timely manner as instructed by supervisors.
  • Assist and complete Department of Insurance (DOI)/Better Business Bureau (BBB) responses.
  • Proactively pursue departmental goals and objectives.
  • Assist in taking agent chats, when necessary.
Qualifications and Education Requirements:
  • Minimum 2 years' experience with Property/Casualty underwriting or similarly related work experience.
  • Meticulous attention to detail.
  • Multitasker, able to switch between tasks quickly and efficiently.
  • Ability to work independently or on a team.
  • Ability to be objective and make good decisions based on experience.
Preferred Skills:
  • Insurance experience.
  • Bilingual preferred.
  • P&C Producer License a plus.
  • Demonstrates well-developed computer skills (internet, email, word processing, spreadsheets, hardware, typing).
  • Strong time management and decision-making skills.
  • Passion for achieving team-centered goals and objectives.
  • Ability to meet and manage multiple objectives simultaneously.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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