Financial Services Representative
1 day ago
About the Role:
We are seeking a Financial Services Representative to join our team at Harborstone Credit Union. As a trusted financial partner, you will help members achieve smart financing plans and set savings goals to manage their everyday banking and achieve financial wellbeing.
Key Responsibilities:
- Making informed decisions for lending, deposit, and service charge requests
- Effective communication in person, by phone, or digitally
- Performing general account maintenance and ensuring member account information is accurate and up-to-date
- Managing member concerns and understanding escalation processes
- Completing teller transactions and maintaining cash drawers within prescribed limits
Requirements:
- Demonstrating problem-solving and critical thinking skills
- Knowledge of credit cards and ability to identify member needs
- Embodying Member Experience behavior expectations and utilizing related tools
- Familiarity with Harborstone's partnerships and processes
- Developing a growth mindset to continuously improve
Compensation:
- Minimum salary: $19.60 per hour
- Maximum salary: $28.00 per hour
- Average salary: $21.00-$22.40 per hour
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