Practice Manager

5 days ago


Franklin, Tennessee, United States Southern Oral and Facial Surgery Full time
Job Title: Practice Administrator

At Southern Oral and Facial Surgery, we are seeking a highly skilled and experienced Practice Administrator to join our team. The successful candidate will be responsible for overseeing all aspects of the practice, ensuring delivery of a quality patient experience and the achievement of productivity goals.

Key Responsibilities:
  • Oversee patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
  • Ensure a positive customer service experience for all patients.
  • Maintain a safe and enjoyable workplace for team members.
  • Hire and train team members.
  • Set goals and objectives for the Practice.
  • Monitor practice performance through tracking mechanisms, adjusting as needed.
  • Monitor the environment and facilities, making improvements when needed.
  • Ensure policies, protocols, procedures are being followed.
  • Lead HR management to include scheduling, onboarding, terminations, and performance management.
  • Engage in regular communication with team members and doctors.
  • Lead change implementation.
  • Trouble shoot issues as they occur, and proactively work to avoid issues.
Requirements:
  • Five years of related experience required.
  • Two or more years of supervisory experience preferred.
  • High school diploma or equivalent required.
  • Bachelors degree in related field preferred.
Skills and Abilities:
  • Knowledge of medical and dental terminology.
  • Ability to work well with other team members of all levels across the organization.
  • Proficient with Microsoft Office Suite or related software.
  • Extensive knowledge of office management procedures.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
Benefits:

We offer a comprehensive benefits package, including:

  • Medical (including Virtual Care), Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Uniforms/Scrubs provided
  • Competitive pay, Bonus potential, and annual merit reviews
  • 401(k) Plan w/Company Match
  • Health Savings Account (HSA) with HDHP health plans
  • Basic and Supplemental Life Insurance
  • Spouse and Child Life Insurance
  • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
  • Long and Short Term Disability Plans

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