Operations Director III

2 weeks ago


Kalamazoo, Michigan, United States TouchPoint Full time
Job Overview

TouchPoint is seeking a highly skilled Operations Director III to join our team at Ascension Borgess Hospital. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional customer service to our clients.

Key Responsibilities:

  • Develop and implement operational strategies to improve efficiency and productivity
  • Lead and manage a team of operations staff to ensure seamless execution of daily operations
  • Collaborate with cross-functional teams to identify and resolve operational issues
  • Monitor and analyze key performance indicators to inform operational decisions
  • Develop and maintain relationships with clients and stakeholders to ensure exceptional customer service

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in operations management
  • Proven track record of improving operational efficiency and productivity
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].



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