Director of Quality, Risk, and Clinical Compliance

1 month ago


Kalamazoo, Michigan, United States FAMILY HEALTH CARE CENTER OF KALAMAZOO Full time
Job Summary

FAMILY HEALTH CARE CENTER OF KALAMAZOO seeks a highly skilled Director of Quality, Risk, and Clinical Compliance to oversee all activities related to quality improvement, risk management, and regulatory Clinical Compliance within the Federally Qualified Health Center.

This role ensures that the organization maintains high standards of care and adheres to federal, state, and local regulations. The Director is tasked with developing and implementing strategies to enhance patient care quality, minimize risks, and ensure Clinical Compliance with applicable laws and guidelines.

Key Responsibilities:

  • Develop, implement, and manage the organization's Quality Improvement (QI) program to enhance patient care and operational efficiency.
  • Monitor and evaluate clinical performance indicators and patient outcomes.
  • Lead QI initiatives, including goal setting, action plan development, and progress tracking.
  • Conduct regular audits and assessments to ensure Clinical Compliance with internal policies and external regulations.
  • Ensure the organization's mission is accomplished by creating an infrastructure that enhances clinical and quality outcomes.
  • Work closely with the Executive Director of Clinical Operations and key stakeholders to meet all clinical and quality metrics.
  • Ensure Quality Improvement Clinical Compliance standards are met for all major grants and funders, such as HRSA, FTCA, and HHS.
  • Assist in grant writing for new funding sources.
  • Oversee the Quality Committee and create custom reports for ongoing quality care.

Requirements:

  • Master's degree in a health-related field such as health sciences, public health, or health administration.
  • Certified Healthcare Quality Professional (CPHQ) preferred or required to obtain certification within one year of employment.
  • LEAN training is strongly preferred.
  • Experience in Quality Assurance, Risk Management, and Clinical Compliance is required.
  • Experience managing a team and setting clear performance standards.
  • Preferred experience in federally qualified health centers (FQHC), non-profit community health centers, and primary care environments.
  • Strong familiarity with healthcare tools and systems such as EMR and patient record systems.


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