Utilization Management Care Coordinator, RN
2 months ago
Overview
At Hackensack Meridian Health, our team members are essential to our mission of enhancing patient care and promoting healthier lives. We foster a culture of collaboration and connection, ensuring that our employees thrive in a supportive environment. Our commitment to competitive benefits is just the beginning; we prioritize mutual support and community engagement, continuously striving for improvement in healthcare delivery.
Position Summary
The Utilization Management Care Coordinator plays a vital role within the healthcare team, responsible for overseeing, communicating, and facilitating the clinical journey of patients. This position manages a specific caseload, ensuring effective planning to optimize length of stay, promote resource efficiency, and adhere to evidence-based practice standards and regulatory requirements in accordance with New Jersey nursing regulations.
Key Responsibilities
A typical day for a Utilization Management Care Coordinator may involve:
- Executing departmental protocols for utilization review tasks, including admission assessments, denial evaluations, ongoing stay reviews, and benefit terminations.
- Reviewing medical records for inpatient admissions to verify necessary documentation.
- Gathering essential records as mandated by payer agencies and initiating physician advisor reviews for questionable admissions.
- Conducting chart assessments to ensure the appropriateness of admissions and continued hospital stays based on clinical criteria, completing reviews within 24 hours or the first business day.
- Referring cases that do not meet established criteria to the physician advisor or designated vendor for further evaluation.
- Actively participating in relevant committees, workgroups, and meetings.
- Identifying and reporting quality concerns to the Quality Management Program.
- Engaging in multidisciplinary rounds specific to assigned units.
- Addressing issues affecting discharge and length of stay promptly.
- Conducting necessary reassessments and evaluating progress against care objectives, adjusting plans as required.
- Collaborating with the multidisciplinary team to support goals related to length of stay reduction and observation management.
- Providing patients and their families with appropriate CMS documentation as per regulatory guidelines.
- Maintaining annual competencies and completing ongoing training and education in relevant platforms.
Qualifications
Required Education, Knowledge, Skills, and Abilities:
- Bachelor of Science in Nursing (BSN) or in progress, with a commitment to obtain within three years of hire.
- Strong decision-making abilities, creativity in problem-solving, and effective leadership skills.
- Excellent verbal, written, and presentation capabilities.
- Moderate to advanced computer proficiency.
- Familiarity with hospital and community resources, as well as utilization management processes.
Licenses and Certifications Required:
- New Jersey State Professional Registered Nurse License.
- AHA Basic Health Care Life Support HCP Certification.
Preferred Licenses and Certifications:
- Certified Case Manager (CCM), Certified Clinical Medical Assistant (CCMA), or certification from the American Case Management Association (ACMA) is strongly preferred.
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