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Shift Lead

2 months ago

Albuquerque, New Mexico, United States DoorDash Full time
About the Role

We are seeking a highly motivated and experienced Shift Lead to join our team at DoorDash. As a Shift Lead, you will be responsible for leading a team of 2-10 employees through daily operations, ensuring a high-quality experience for customers, and promoting a positive work environment.

Key Responsibilities
  • Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively.
  • Provide real-time feedback to Operations Associates about performance and partner with Site Managers for next steps.
  • Assist with day-to-day tasks, including receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping clean and organize work areas.
  • Delight Customers by ensuring customer orders get delivered smoothly, maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  • Facility Management by monitoring supplier deliveries, managing regular cleaning and maintenance schedules.
  • Help improve operations by contributing ideas to improve our quality and customer experience.
Requirements
  • You are self-motivated, positive, and a team player with a great attitude towards work.
  • You have a proven track record of success in a warehouse, retail, or restaurant environment.
  • You are able to be on your feet and move heavy product, with the ability to lift up to 50 lbs and operate a pallet jack and hand truck.
  • You have a high school diploma or GED equivalent and are at least 18 years of age.
  • You are organized and proficient in Google Docs and Google Sheets.
  • You have flexibility in your schedule, with the ability to work any day of the week across daily operating hours.
About DoorDash

At DoorDash, our mission is to empower local economies by providing a platform for customers to order food and other goods from local merchants. We are a technology and logistics company that is growing rapidly and changing constantly, giving our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

We are committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks, including premium healthcare, wellness expense reimbursement, paid parental leave, and more.

We believe in growing and empowering a more inclusive community within our company, industry, and cities, and we strive to prevent barriers to success from ever gaining a foothold in our office.