Customer Service Associate

3 weeks ago


Ridgefield, Connecticut, United States Topaz HR Advisory Full time

Topaz HR Advisory is seeking a skilled Customer Service Associate to join our team. As a key member of our staff, you will be responsible for providing top-notch service to our clients, handling inquiries efficiently, and ensuring seamless coordination between sales, production, and shipping.

Responsibilities:
  • Serve as the primary point of contact for clients, addressing their concerns, processing orders, and resolving issues in a timely manner.
  • Provide accurate information regarding our cabinetry products, services, and availability.
  • Collaborate with the sales team, production, and shipping to ensure client needs are met from start to finish.
  • Manage customer complaints or concerns, offering effective solutions while maintaining a professional demeanor.
  • Ensure all data entry and documentation are handled with precision and attention to detail.

Compensation: $22 per hour, depending on experience.



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