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Front Desk Associate

2 months ago

Miami Beach, Florida, United States free-classifieds-usa Full time
Front Desk Associate - Guest Experience Specialist

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Residence Inn Miami Beach South Beach. As a Front Desk Associate, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.

Key Responsibilities:

  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and friendly service to guests, including check-in, check-out, and room assignments
  • Take ownership of the guest experience in the main areas of the hotel, including the lobby, restaurant, and bar
  • Empower guests to make the most of their stay by providing recommendations and information about local attractions and amenities
  • Collaborate with other hotel staff to ensure seamless service and a positive guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask with ease
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work with a world-renowned hospitality brand

How to Apply:

Apply now at www.marriott.com/careers