Quality Assurance Analyst

2 weeks ago


Bemidji, Minnesota, United States Accra Full time
Position Overview

$1,000 Sign-On Bonus Available

Accra is proud to be recognized as a Star Tribune Top Workplace for three consecutive years, receiving the Culture Excellence Awards for Innovation and Work-Life Flexibility.

This recognition highlights our exceptional team at Accra, where every employee is encouraged to bring their authentic selves to work. We honor and appreciate diverse backgrounds and experiences, ensuring that all voices are acknowledged and respected.

What Accra Provides:

  • Flexible Work-Life Balance
  • Opportunities for Professional Growth
  • Generous Paid Time Off
  • Complimentary Mental Health and Wellbeing Programs
  • Health and Dental Coverage for Full-Time Employees
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) for Full-Time Employees
  • Retirement Savings Plan
  • Company-Paid Disability and Life Insurance for Full-Time Employees

Role Responsibilities:

This role is integral in supporting the PCA program, ensuring that documentation of client needs aligns with DHS standards.

**This position requires in-office presence at our Bemidji location.**

Qualifications:

  • Minimum of 1 year of experience working with individuals with developmental disabilities
  • Experience with Waivered Services and/or PCA is advantageous
  • Excellent communication skills with families, counties, and state agencies
  • Strong written and verbal communication abilities
  • Capability to organize and prioritize tasks effectively
  • Adept at managing multiple tasks simultaneously while maintaining attention to detail
  • Exemplary professional courtesy, flexibility, and confidentiality in a fast-paced office environment, both independently and collaboratively.
  • Proficient in office technology, particularly MS Office Suite, with advanced skills in Word, Excel, and Outlook.


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