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Customer Service Support Specialist
2 months ago
Customer Service Administrative Assistant:
Key Responsibilities:
- Provide administrative support to ensure efficient customer service operations.
- Assist in resolving customer inquiries and issues in a timely and professional manner.
- Develop and maintain accurate records and reports to track customer interactions and feedback.
- Collaborate with the customer service team to achieve sales and customer satisfaction goals.
- Stay up-to-date with company policies and procedures to ensure compliance and quality service.
Requirements:
- Entry-level experience, typically 0-1 years.
- Proficient in basic computer skills and Microsoft Office applications.
- Excellent written and verbal communication skills.
- Good organizational and time management skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and development within the role.
- A competitive salary range of $18.00 - $20.00.
- A comprehensive benefits package.
Work Schedule:
Monday – Friday, 8am to 5pm.