Customer Service Expert

4 days ago


Jacksonville, Florida, United States Collabera Full time
Key Responsibilities

We are seeking a highly skilled Senior Customer Service Specialist to join our team at Collabera. The ideal candidate will have a strong background in customer service, with a minimum of 3 years of experience in an enterprise environment.

Must-Haves:

  • 3+ years of prior experience in a customer service role in an enterprise environment
  • Strong communication skills – written and verbal
  • Strong attention to detail, analytical, and organizational skills
  • Proficiency in MS Word, Outlook, and Excel

Pluses:

  • Banking/financial experience
  • Supporting the first line of defense CSR reps. Supplemental role
  • Treasury Space – Band 6 (not quite entry level)
  • Relocation opportunities available

About the Role

This is a supplemental role that will support our first line of defense CSR reps. The ideal candidate will have a strong background in customer service and be able to work effectively in a team environment.

What We Offer

Collabera offers a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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