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Frontline Healthcare Assistant
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Patient Service Associate at MyCareersFuture. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.
Key Responsibilities
- Provide frontline customer service and handle counter registrations, scheduling appointments, and responding to patient inquiries in a timely and professional manner.
- Collect payments and perform basic administrative duties, ensuring accuracy and attention to detail.
- Liaise with patients and family members to educate them on medical follow-up appointments, providing clear and concise information.
- Assist medical professionals in daily clinic operations, maintaining a safe and efficient work environment.
- Perform other ad-hoc duties as required, demonstrating flexibility and a willingness to learn.
Requirements
- Minimum N/O/A Levels or Diploma in any field are encouraged to apply, with a strong emphasis on customer service experience.
- Candidates without healthcare experience are welcome to apply, as comprehensive training will be provided to ensure success in this role.
- Ability to walk and stand for long hours, with a willingness to work in a fast-paced hospital setting and interact with patients in close proximity.
- Able to commence work immediately or on short notice, with a flexible approach to scheduling.