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Customer Service and Office Support Specialist
2 months ago
Bethel Church of Redding is seeking a highly skilled and organized Front Desk Receptionist to join our team. As the first point of contact for guests and church members, this role plays a crucial part in creating a welcoming atmosphere and providing exceptional customer service.
Key Responsibilities- Front Desk Operations: Greet visitors, manage incoming calls, and respond to inquiries in a professional and courteous manner.
- Administrative Support: Assist with various administrative tasks, maintain organized office areas, and provide information about church services, events, and programs.
- Communication and Interpersonal Skills: Develop and maintain positive relationships with guests, staff, and volunteers, ensuring a smooth and welcoming experience for all.
- Problem-Solving and Adaptability: Respond to diverse needs, manage multiple tasks, and adapt to changing situations with a friendly and professional demeanor.
- Communication and Interpersonal Skills: Possess strong communication and interpersonal skills, with the ability to effectively interact with diverse individuals.
- Technical Skills: Proficiency in basic computer applications, including Google Suite and Microsoft Office.
- Organizational and Problem-Solving Skills: Demonstrate attention to detail, excellent organizational abilities, and strong problem-solving skills.
- Previous Experience: Previous experience in a reception or customer service role is preferred but not mandatory.
- Voluntary Dental and Vision Plan
- TeleHealth: HealthiestYou (24-hour doctor/prescription access)
- Paid Sick, Jury Duty, and Bereavement Leave
- Retirement Plan (403b, IRA) with Retirement Fund Matching
- Free Bethel.TV Equip Plan (Exclusive access to conferences, services, classes, shows, and more)
- Free Bethel Leaders Network ENGAGE membership - Full Access to the Online Platform
- Free Staff Lunches
- 20% Discount on most items in the Bethel Bookstore
- Invitation to attend Select Conferences
- Opportunity to work with some of the most passionate lovers of Jesus in the world