Customer Engagement Representative
3 weeks ago
Job Description:
We are seeking a skilled Customer Engagement Representative to join our team. As a key member of our customer engagement unit, you will be responsible for managing customer relationships and providing exceptional service to our donors.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers. You will work closely with our team to ensure seamless communication and prompt resolution of customer inquiries.
This is a great opportunity to gain experience in a dynamic non-profit organization and develop your skills in customer relationship management.
Key Responsibilities:
- Develop and maintain positive relationships with customers
- Respond to customer inquiries via phone, email, or live chat
- Provide accurate and timely information to customers
Requirements:
- Bachelor's degree in Marketing, Communications, or related field
- 1-2 years of experience in customer-facing roles
- Excellent communication and interpersonal skills
Salary Range: $50,000 - $60,000 per year
Why Work With Us:
We are a leading international development organization dedicated to advancing children's rights and equality for girls. Our team is passionate about making a difference in the lives of children and communities around the world.
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