Field Support Specialist, II

3 days ago


Chicago, Illinois, United States Synaptive Medical Full time
Job Title: Field Support Specialist, II

About the Role:
This role involves providing on-site services for advanced neurosurgery medical equipment. The successful candidate will be responsible for troubleshooting and resolving complex technical problems, as well as conducting installations, modifications, and preventive maintenance.

Key Responsibilities:
• Troubleshoot and resolve complex technical problems on Synaptive equipment in a medical environment
• Conduct installations and modifications of medical equipment, ensuring proper functionality and safety standards are met
• Perform routine maintenance tasks to ensure optimal performance of medical equipment
• Collaborate with clinical staff to understand their needs and provide effective support

Requirements:
• Minimum 3+ years of experience in field service, preferably with medical devices
• Strong understanding of IT connectivity, hospital networks, and troubleshooting skills
• Excellent written and verbal communication skills, with ability to interact with medical professionals
• Valid driving license and satisfactory driving record

Salary: $80,000 - $110,000 per year, depending on experience

Benefits:
The successful candidate will receive a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Synaptive Medical is an equal opportunity employer and welcomes applications from all qualified individuals.

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