Dialysis Field Support Specialist
3 days ago
We are seeking a skilled Dialysis Field Support Specialist to join our team at Outset Medical. As a key member of our field service team, you will be responsible for the installation, maintenance, and repair of our innovative Tablo Dialysis System. This is an exciting opportunity to work with cutting-edge technology and make a real difference in the lives of dialysis patients.
The ideal candidate will have a strong background in electronics and mechanics, as well as excellent communication and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer support, we encourage you to apply.
Key Responsibilities:
- Install and maintain the Tablo Dialysis System at customer facilities or patient homes.
- Troubleshoot and repair issues with the system, utilizing your technical expertise to resolve problems efficiently.
- Perform preventative maintenance tasks, including calibrations and hardware/software upgrades, to ensure optimal system performance.
- Develop and maintain knowledge of the Tablo product, staying up-to-date on new features and technologies.
- Collaborate with internal teams, including marketing and sales, to provide technical support and training as needed.
Requirements:
- Bachelor's degree in Electronics, Mechanical Engineering, or a related field.
- 2+ years of experience in field service, medical device installation and maintenance, or a related field.
- Strong understanding of electronic and mechanical components, as well as fluidics and hydraulics.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- Valid driver's license and good driving record.
What We Offer:
- An estimated salary range of $34-40 per hour, plus bonus and stock options.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- The opportunity to work with a dynamic and innovative company that is revolutionizing the dialysis industry.
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