Public Safety Coordinator

1 month ago


Framingham, Massachusetts, United States Mass., Inc. Full time
Job Summary

Mass., Inc. is seeking a highly skilled Public Safety Coordinator to join our team. This role is responsible for providing critical support to our emergency management and public safety operations.

About the Role

The Public Safety Coordinator will be responsible for:

  1. Providing dispatch coverage during nights, weekends, and holidays.
  2. Operating 2-way radios and other communication systems in accordance with Federal Communications Commission (FCC) regulations.
  3. Receiving alerts and notifying proper personnel of Nuclear Power Plant incidents.
  4. Monitoring and receiving alerts of various incidents in the Commonwealth of Massachusetts and surrounding states.
  5. Providing dispatch/notification services for other governmental units and agencies.
  6. Implementing and coordinating requests for support from our Operations Division.
  7. Coordinating statewide alerting activities utilizing the Federal National Warning Systems (NAWAS).
Responsibilities

The Public Safety Coordinator will be responsible for:

  • Monitoring Emergency Management Network (EMnet) for critical warnings & alerts.
  • Notifying designated agencies with critical information during an Amber Alert.
  • Operating the Health & Homeland Alert Network (HHAN) automated notification system and Everbridge Notification System.
  • Maintaining and updating the electronic duty log and utilizing various computer databases and communications systems.
  • Responding to inquiries from the general public and other local, state, federal, private, and voluntary agencies.
Requirements

To be successful in this role, you will need:

  • Basic computer knowledge and experience.
  • A willingness and ability to learn and use work-related software programs, applications, and technology systems.
  • Reliable transportation to and from work or assigned locations on a daily basis.
  • The ability to form harmonious working relations with others, and to work well with others and as part of a team.
About Us

Mass., Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.


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