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Studio Operations Coordinator

2 months ago

Webster, New Hampshire, United States Body20 North Broomfield Full time

Position Overview:
BODY20 North Broomfield is in search of a dedicated and resourceful individual to fill the role of Assistant Manager, contributing to the success of our dynamic studios.

As an essential member of the management team, the Assistant Manager will support the Studio Manager in overseeing daily operations, driving sales, fostering staff development, and ensuring outstanding customer service while maintaining brand integrity.


Benefits and Perks:
  • Comprehensive training programs, certifications, and continuous support for career advancement
  • Competitive salary structure including base pay and performance incentives
  • Access to studio membership and exclusive product discounts
  • Flexible scheduling to accommodate personal and educational pursuits
  • Casual, fitness-oriented dress code
  • Collaborative and encouraging work atmosphere
  • Opportunities for professional growth and career progression

Key Responsibilities:
  • Assist the Studio Manager in all facets of studio operations and financial performance
  • Support the training and development of the Sales Team and Coaches under the Studio Manager's guidance
  • Work alongside the Studio Manager to meet performance objectives including revenue goals, inventory oversight, payroll management, cost control, and facility maintenance
  • Participate in scheduled monthly meetings and corporate training sessions as required
  • Help maintain optimal staffing levels within budgetary limits to meet studio needs
  • Assist in conducting team meetings and individual sessions with Sales Associates and Coaches as directed
  • Ensure compliance with front desk protocols such as Member Check-In, handling inquiries, managing accounts, and conducting customer follow-ups
  • Support the organization and promotion of monthly studio events
  • Contribute to the cleanliness, upkeep, and operational efficiency of the facility
  • Attend and facilitate promotional events during weekdays and weekends
  • Undertake additional tasks and responsibilities as necessary

Qualifications:
  • Prior experience in customer service showcasing strong interpersonal abilities
  • Familiarity with sales operations in boutique fitness or a related sector is advantageous
  • Pursuing or holding an Associate or Bachelor's degree in business or a related field is beneficial
  • Previous experience in a supportive role within a managerial context is preferred

About BODY20:
BODY20 is committed to unlocking the potential of every individual through innovative fitness solutions. Our approach integrates personalized training with advanced technology to achieve optimal outcomes. We strive to cultivate an inclusive and supportive environment where individuals can flourish and reach their fitness aspirations.