Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience at our Valvoline Instant Oil Change locations.
Key Responsibilities:- Provide top-notch customer service to our guests, ensuring that their needs are met and exceeded.
- Use product knowledge and services to present oil change options and additional services to our guests.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Collaborate with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to enhance skills and knowledge.
- Competitive hourly rate of $18.00
- Paid on-the-job training, with no previous automotive experience required
- Flexible work schedule, with no late evenings or holidays
- Paid time off (PTO) and holiday pay
- Company-provided uniforms and tools
- Tuition and certification assistance, as well as access to a free online university
- Medical and prescription drug coverage, with Health Savings Account contributions
- Dental, vision, and 401(k) retirement savings plans, with 100% match up to 5%
- Opportunities for advancement and career growth
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Flexibility to work a variety of shifts, including weekends and holidays
- Ability to lift up to 50 pounds and stand for extended periods
- English fluency in reading, writing, and speaking
At Valvoline Instant Oil Change, we are committed to providing our guests with exceptional service and ensuring that our team members have the tools and support they need to succeed. We offer a dynamic and supportive work environment, with opportunities for career growth and advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.
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