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Debt Recovery Specialist

2 months ago

Houston, Texas, United States D&A Services LLC Full time
Debt Collector - Bilingual (Spanish Speaking)

About the Role:

D & A Services LLC is seeking a highly motivated and bilingual Debt Collector to join our team. As a Debt Collector, you will be responsible for contacting individuals and businesses to collect outstanding debts and payment arrangements.

Key Responsibilities:

  • Contact debtors via phone, email, and mail to collect overdue payments
  • Negotiate repayment plans and settlements with clients
  • Update account information and document all interactions
  • Follow company policies and procedures to ensure compliance with Fair Debt Collection Practices Act (FDCPA)
  • Provide excellent customer service to assist clients in resolving their debts

Requirements:

  • Fluency in both English and Spanish
  • Proven experience as a Debt Collector or in a similar role
  • Strong negotiation and communication skills
  • Ability to work in a fast-paced environment and meet targets
  • Knowledge of FDCPA regulations
  • Basic computer skills

What We Offer:

D & A Services LLC offers a competitive base pay between $17.00 and $23.00 per hour, along with a benefits package that includes a 401(k) plan, BC/BS medical, dental, vision, and more. We also have an uncapped bonus structure which rewards Debt Collectors for generating revenue.

About Us:

D & A Services LLC is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and pride ourselves in delivering great service to our clients and customers.

Equal Opportunity Employer:

D & A Services LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.