Customer Support Advocate

1 week ago


Piscataway, New Jersey, United States NLC Support Full time
Job Overview

NLC Support is seeking a dedicated and compassionate Customer Support Advocate to join our team. As a key member of our support staff, you will play a vital role in providing high-quality services to adults with intellectual and developmental disabilities.

About the Role

This part-time position offers a unique opportunity for individuals who are passionate about supporting others and making a meaningful difference in their lives. If you are self-motivated, empathetic, and possess excellent communication skills, we encourage you to apply.

Responsibilities
  • Assessing Service Needs: Conduct thorough assessments to identify the needs of our clients and develop personalized service plans that promote their independence and well-being.
  • Developing Service Plans: Collaborate with clients, families, and service providers to establish achievable goals, outcomes, and service eligibility.
  • Client Monitoring: Regularly review and update client progress, ensuring that they receive the necessary support to achieve their goals.
  • Team Collaboration: Facilitate meetings with our multidisciplinary team to discuss client needs, share best practices, and coordinate services.
Requirements
  • A bachelors degree in psychology, sociology, social work, or a related field.
  • At least one year of experience working with adults with developmental disabilities.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Familiarity with New Jersey Individualized Service Plan (NJISP) and Person-Centered Planning Tool (PCPT).
  • Covid vaccination required.
What We Offer
  • A competitive salary of $1,000 - $1,500 per month, commensurate with experience and caseload.
  • The opportunity to make a positive impact on the lives of our clients.
  • A flexible work-from-home arrangement, with occasional travel within designated counties.
  • Ongoing training and professional development opportunities.


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