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Community Services Specialist

2 months ago

Costa Mesa, California, United States City of Costa Mesa, CA Full time
Job Title: Community Services Specialist

Job Summary:

The City of Costa Mesa, CA is seeking a highly motivated and detail-oriented Community Services Specialist to join our Police Department. As a key member of our team, you will provide support to our law enforcement services and activities, including serving as a field report writer, assisting civilian investigators, and performing a variety of specialized clerical duties.

Responsibilities:

  • Serves as a front desk officer, answering phone calls and directing visitors to the appropriate personnel.
  • Assists with community relations duties and public education assignments as assigned.
  • Identifies, locates, and interviews complainants and witnesses to obtain case information and additional leads.
  • Contacts private attorneys, District Attorney's Office, banking officials, and other public and private representatives to obtain and document case information.
  • Prepares and maintains a variety of reports, including check/credit card reports, grand theft reports, and supplemental records.
  • Processes applications and forms for permits, registrations, licenses, and vehicle repossessions.
  • Assists with or conducts field traffic accident or crime investigations and reporting of other minor incidents.
  • Directs and reroutes vehicular and pedestrian traffic due to accidents, special events, and signal outages.
  • Researches information for citizens, employees, and for the completion of forms and reports.
  • Impounds abandoned bicycles, property, evidence, and drug-related paraphernalia.
  • Accepts monies for the payment of fines and bail or bonds or the selling of police reports and clearance letters.
  • Tracks and reports the status of warrants and cases being handled by detectives.
  • Performs clerical duties, including preparing letters and routine office correspondence, completing logs and records, and preparing daily reports.

Requirements:

  • High school graduation or equivalent supplemented by college coursework in criminal justice, public administration, communications, or a related field.
  • One year of experience involving extensive public contact in public safety, security, correctional, military police, or related work.
  • Possession of, or ability to obtain, a valid California Driver's License, and a satisfactory driving record.
  • First Aid and CPR certification required by the end of the probationary period.
  • Successful completion of PC832 and chemical weaponry training required by the end of the probationary period.

Working Conditions:

The Community Services Specialist will work in a fast-paced environment, interacting with the public, law enforcement personnel, and other stakeholders. The position requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Benefits:

The City of Costa Mesa, CA offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.