Order Management Specialist

3 weeks ago


Schaumburg, Illinois, United States THK America Full time
Job Summary

We are seeking a highly organized and detail-oriented Order Management Administrator to join our team at THK America. In this role, you will be responsible for managing orders, coordinating with vendors, and ensuring timely delivery of products to our customers.

Key Responsibilities
  • Review and process orders on the PO Allocation Screen in AS400, allocating them to the appropriate manufacturing location.
  • Place purchase orders to outside vendors for linear motion related products, identifying products with catalogs and pricing them accordingly.
  • Support outside sales teams by making price quotations and determining manufacturing locations.
  • Communicate with THK Japan and process tasks in a timely manner.
  • Investigate discrepancies between sales and manufacturing, resolving issues related to lead time and cost.
  • Provide quotations using AS400 and other tools, supporting business operations and activities of the THK sales department.
  • Place orders to manufacturing plants, selecting the appropriate purchase price and setting up a PO Due Date based on order information received from each branch office.
  • Participate in making production plans and stock plans based on usage forecasts, making adjustments as needed.
Requirements
  • Keyboard proficiency and ability to work well under pressure.
  • THK product knowledge, AS400 knowledge, and Excel knowledge are helpful.
  • High School Diploma and 2-3 years of customer service or sales office experience are preferred.
  • Ability to read drawings, speak English fluently, and write correspondence legibly and intelligently.
  • Basic addition, subtraction, multiplication, and division skills in all units of measure using whole numbers, fractions, and decimals.
  • Ability to prioritize, handle multiple tasks, and apply principles of logical thinking.


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