Customer Service Associate

6 days ago


Fort Lauderdale, Florida, United States PrideStaff Full time
Job Summary: PrideStaff on behalf of their client is seeking a skilled Customer Service Representative to assist clients in Fort Lauderdale. This role requires strong communication and problem-solving skills to address customer inquiries by phone and email.

Key Responsibilities:
  • Respond to customer inquiries via phone and email.
  • Evaluate and analyze customer requests to provide suitable solutions or alternatives.
  • Determine the caller's needs and direct them to the proper department.
  • Maintain accurate records of customer interactions, transactions, comments, and complaints.

Qualifications:
  • Previous experience in customer support required.
  • Excellent communication and typing skills (minimum 45 words per minute).
  • Able to learn new software quickly and adapt to changing situations.
  • Must be willing to undergo a background check and drug screen.

Compensation: $18.00 - $21.00 per hour.

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