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Retail Experience Expert

2 months ago

Los Angeles, California, United States Mango Full time

About the Role

Mango is seeking a highly skilled and motivated Multifunctional Sales Associate to join our team at the FIGat7th store in LOS ANGELES, CA. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and contributing to the growth of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer interaction is positive and memorable.
  • Develop and maintain a strong product knowledge, staying up-to-date on the latest fashion trends and styles.
  • Process transactions efficiently and accurately at the cash desk, ensuring a smooth and satisfying experience for customers.
  • Participate in stockroom operations, including delivery, replenishment, and inventory management, to maintain a clean and organized workspace.
  • Collaborate with colleagues to achieve sales targets and improve store performance.
  • Share knowledge and expertise with new team members, providing training and support to ensure a seamless onboarding process.

Requirements

  • 1+ years of experience in a retail sales environment, preferably in a similar role.
  • Excellent customer service skills, with a focus on building strong relationships and providing personalized support.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to adapt to changing priorities and deadlines, with a high level of energy and enthusiasm.
  • Computer skills, including proficiency in point-of-sale systems, a plus.

What We Offer

  • A competitive hourly rate of $16, with opportunities for bonuses and commissions.
  • A comprehensive benefits package, including insurance, 401(K) pension plan, and commuter benefits.
  • Access to a wide range of training courses and development programs, designed to support your personal and professional growth.
  • Opportunities for internal promotion and career advancement, with a focus on employee development and succession planning.

Why Join Mango?

  • As a member of our team, you'll enjoy a 40% discount on all Mango products, allowing you to stay up-to-date on the latest fashion trends.
  • Our company culture values diversity, inclusivity, and employee well-being, creating a positive and supportive work environment.
  • With over 115 markets worldwide, Mango offers international opportunities for career growth and development.