Retail Sales Associate

1 month ago


Los Angeles, California, United States Vuori, Inc. Full time
Job Summary

The Retail Sales Associate - Customer Experience Expert at Vuori, Inc. is responsible for forging connections with customers while communicating the brand's values through insightful product knowledge and a happy, optimistic outlook.

Key Responsibilities

Create an unforgettable customer experience by forging lasting relationships with customers, working with the sales team to ensure each customer receives the best service possible, greeting customers in a timely, authentic, and engaging manner, and preparing the fitting rooms, finding sizes, and providing honest, knowledgeable feedback to customers regarding merchandise style and fit.

Be the business by achieving sales goals in a team-based commission environment, seeking new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer, assisting in the completion of projects while keeping the focus on customer experience, and communicating inventory needs to support the business goal.

Operations include ensuring the sales floor is stocked every evening, collaborating with management in areas of inventory management, ensuring the retail store is cleaned on a regular basis, including floors and bathroom, understanding and executing cash control procedures, including bank deposits and petty cash, and assisting in the implementation and maintenance of all merchandising/visual directives.

Requirements

Must be available to work nights, weekends, and holidays.

Must adhere to scheduled shifts with punctuality.

Ability to develop relationships with customers and colleagues, positively and proactively handle customer concerns, prioritize multiple tasks in a fast-paced environment, quickly learn new procedures and processes, possess strong organizational skills and follow-through skills, excellent communication and interpersonal skills, high level of ownership, accountability, and initiative, and be eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $17.00-$19.50 per hour plus team-pulled commissions.

Benefits: Health Insurance, Paid Time Off, Employee Discount, 401(k). All your information will be kept confidential according to EEO guidelines.
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