Technical Solutions Architect Lead

2 weeks ago


Youngsville, North Carolina, United States First Citizens Bank Full time

About the Job

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This is a key leadership role within our team, responsible for overseeing the planning, design, implementation, and ongoing management of technology solutions used in our branch footprint. The successful candidate will ensure that our technology solutions are aligned with overall business goals, delivering reliable, secure, and efficient services that enhance customer experience and operational effectiveness.

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Key Responsibilities

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  • Provide leadership in delivering technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
  • Direct IT projects and products, assigning tasks, driving project schedules, and conveying results or updates to stakeholders.
  • Elicit and refine business technology roadmaps, including setting priorities and understanding cross-team impacts.
  • Accountable for architecture, design, development, and maintenance of technology solutions.
  • Makes appropriate changes to IT policies, standards, procedures, and efficiencies to meet objectives.
  • Establishes and monitors expectations to achieve company and department goals.
  • Manages the performance, training, and evaluation of assigned staff.
  • Supports budget forecasting, capital planning, and invoicing.
  • Directs programming, business analysis, or testing activities, including scope, time, and cost estimates, and system impact within user requests.
  • Manage critical vendor relationships and activities.
  • Serves as a technical expert and strategic leader to senior management, associates, and business units.
  • Participates in business meetings and special projects to provide insight on end-user needs.
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Requirements

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The ideal candidate will have:

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  • A bachelor's degree and 6 years of experience in applications development, applications analysis, or systems engineering, or equivalent combination of education and experience.
  • Strong project management skills and familiarity with project management tools and methodologies.
  • Proven experience in managing technology vendors and service agreements.
  • Excellent problem-solving, decision-making, and communication skills.
  • At least 3 years of people management experience.
  • Experience in implementing large-scale technical solutions and system integration projects.
  • Experience with vendor management.
  • Knowledge of standard development life cycles (like Waterfall or Agile).
  • Knowledge of system and data design.
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Preferred Skills

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The following skills are highly desirable:

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  • Experience leading technical teams in a formal setting, background with automation tools.
  • Experience working in teams associated with branch technology.
  • Experience in a financial institution.
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About Us

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First Citizens Bank offers a comprehensive benefits program, including customized offerings designed to support families, however defined. More information regarding our benefits offerings can be found at https://jobs.firstcitizens.com/benefits.

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Compensation and Benefits

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We offer an estimated annual salary of $140,000 - $160,000, depending on experience, plus a range of benefits, including health insurance, retirement plans, paid time off, and opportunities for professional growth and development.

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Please note that this estimate is based on industry standards and may vary depending on individual circumstances.

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Languages Supported

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This job description is available in English (en).



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