Solutions Engineer

3 weeks ago

Boston, Massachusetts, United States SHI GmbH Full time
About the Role

The ASG Solutions Engineer - Managed Services is a key position within SHI's Advanced Solutions Group, responsible for driving the growth of the company's managed services business. This individual will work closely with sales teams to identify and pursue new opportunities, leveraging a consultative sales approach to understand customer needs and position SHI's managed services offerings.

Key Responsibilities
  • Develop and close managed services opportunities through customer meetings, follow-up, discovery, contract negotiations, and contract signature
  • Serve as the expert for SHI's managed services value, capabilities, standards, and methodology
  • Qualify customers to ensure proper fit for the managed services offerings
  • Communicate with qualified prospects through email and virtual meetings
  • Update customer profile and opportunity information and manage sales pipeline in CRM
  • Review key documentation provided by customer, translating technical and business requirements to properly position, scope, and quote SHI managed services
  • Establish rapport and confidence with internal teams, customers, and partners
  • Create documentation, presentations, and other artifacts to aid in the pre-sales process
  • Deliver trainings to internal sales team on SHI's managed service offerings
  • Provide monthly managed services sales forecast to SHI Leadership
  • Execute all stages of the SHI managed service sales cycle, from opportunity identification through completion of customer onboarding, setting clear expectations throughout
  • Participate in the customer onboarding process by bridging the gap between pre-sales and post-sales delivery, communicating customer goals and expectations discussed during the pre-sales engagement
  • Stay up-to-date on company, competition, and technology knowledge
Requirements
  • Completed Bachelor's Degree in a related field or related relevant experience
  • Minimum 3+ years' experience in successful consultative selling and account development of SMB or Commercial accounts with a services focus
  • Previous experience in consulting and/or services sales team is required
Preferred Qualifications
  • Minimum 2 years' experience in a Managed Services sales or pre-sales engineering role
  • Minimum 2 years' experience in a Services sales or pre-sale engineering role
Compensation and Benefits

The estimated annual pay range for this position is $65,000 - $200,000, which includes a base salary and bonus. Benefits may include medical, vision, dental, 401K, and flexible spending. SHI is an equal employment opportunity employer and welcomes applications from diverse candidates.

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