Customer Service Representative

2 weeks ago


Madison, Illinois, United States redbox+ Dumpsters Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at redbox+ Dumpsters. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and social media
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide product information and recommendations to customers
  • Collaborate with internal teams to ensure seamless customer experience
Requirements
  • 3+ years of customer service experience in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and provide exceptional customer service
  • Knowledge of CRM software and ability to learn new systems quickly
Benefits
  • Competitive hourly rate of $18.00
  • Opportunities for career advancement and professional growth
  • Hybrid remote work environment
  • Benefits package including health insurance, paid time off, and vision insurance
About Us

redbox+ Dumpsters is a rapidly growing dumpster rental franchise company in the United States. Our exclusive patented product - roll-off dumpster with two portable toilets attached - combined with our unmatched customer care standards makes us a unique service provider and an industry leader. Our clients quickly recognize and take advantage of the cost savings and efficiencies redbox+ Dumpsters offers.



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