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Commercial Operations Manager

2 months ago

Asheville, North Carolina, United States D.H. Pace Company, Inc. Full time
Job Overview

D.H. Pace Company, Inc. is seeking to appoint a Commercial Operations Manager to oversee our dynamic department. Our organization specializes in the sale, service, and installation of a diverse range of door systems. We are looking for a leader who excels in scheduling, project oversight, and labor management.

Key Responsibilities:

  • Oversee the daily functions of the department.
  • Develop, manage, and execute schedules to fulfill customer obligations effectively.
  • Assess workload and staffing to ensure efficient customer service delivery.
  • Guarantee timely project completion within budget while meeting customer satisfaction.
  • Analyze monthly financial and operational reports, collaborating with team leaders to create improvement strategies.
  • Enhance the performance of the field team through regular evaluations.
  • Assist in the recruitment, training, and development of new team members.
  • Perform additional duties as required.

Qualifications:

  • Bachelor's degree is strongly preferred.
  • Proven experience in managing team performance, recruitment, and training.
  • Skilled in customer communication to consistently exceed satisfaction expectations.
  • Technical aptitude and familiarity with mechanical systems are essential.
  • A valid driver's license is required.

Why Choose D.H. Pace?

D.H. Pace Company is a well-established distribution, construction, and service firm, providing a comprehensive array of door and security solutions. With over 95 years in the industry, we operate more than 50 offices across the United States, achieving significant annual sales.

Our Benefits Include:

  • Comprehensive medical, dental, and vision plans available from the first day of the month following your start date.
  • Paid time off: 13 days accrued in the first year, increasing to 16 days in the second year.
  • Paid holidays including major national observances.
  • Up to 2 floating holidays each year.
  • Competitive salary with annual performance reviews.
  • 401k retirement plan with employer matching.
  • Company-sponsored life insurance and disability coverage.
  • And more.

Successful completion of references, employment verifications, background checks, and drug screenings is required prior to hiring.