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Customer Service Representative

2 months ago


Weldon Spring, United States GC Services Full time

Job Summary:

GC Services is seeking a highly motivated and detail-oriented Fraud Prevention Representative to join our team. As a Fraud Prevention Representative, you will play a critical role in protecting our clients' interests by identifying and preventing fraudulent activities.

Key Responsibilities:

  • Review and analyze customer transactions to identify potential fraudulent activity
  • Communicate with customers to verify information and resolve issues
  • Collaborate with internal teams to share knowledge and best practices
  • Stay up-to-date with industry trends and regulatory requirements

Requirements:

  • High School diploma or equivalent required
  • At least 18 years of age
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive hourly rate of $12.25-$12.98 (with shift differential)
  • Early access to earned wages through PayActiv
  • Paid Time Off earning potential after day one of employment
  • Competitive salary plus tenure increases available
  • Employee discounts on cell phone service, computers, and automobiles

Additional Benefits:

  • Paid training program
  • Management training program
  • 401K
  • Medical, Dental, Vision, and Life Insurance