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Customer Service Representative
2 months ago
Job Summary:
GC Services is seeking a highly motivated and detail-oriented Fraud Prevention Representative to join our team. As a Fraud Prevention Representative, you will play a critical role in protecting our clients' interests by identifying and preventing fraudulent activities.
Key Responsibilities:
- Review and analyze customer transactions to identify potential fraudulent activity
- Communicate with customers to verify information and resolve issues
- Collaborate with internal teams to share knowledge and best practices
- Stay up-to-date with industry trends and regulatory requirements
Requirements:
- High School diploma or equivalent required
- At least 18 years of age
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive hourly rate of $12.25-$12.98 (with shift differential)
- Early access to earned wages through PayActiv
- Paid Time Off earning potential after day one of employment
- Competitive salary plus tenure increases available
- Employee discounts on cell phone service, computers, and automobiles
Additional Benefits:
- Paid training program
- Management training program
- 401K
- Medical, Dental, Vision, and Life Insurance