Customer Service Representative: Product Specialist

6 days ago


Cincinnati, Ohio, United States Genuine Parts Company Full time
Overview

Motion is a leading provider of high-quality hose, belting, and custom fabrications, serving a diverse range of industries across the US.

Job Summary

We are seeking an experienced Senior Customer Service Representative to join our team. This role involves providing exceptional customer service, negotiating sales and purchases, and building strong relationships with customers to drive repeat business.

Key Responsibilities
  • Place customer orders via phone, email, or in-person inquiries
  • Influence Motion's gross profit through strategic pricing negotiations
  • Adjust non-contract customer pricing to meet customer demands while maximizing profit
  • Build customer relationships and drive process improvements
  • Collaborate with inventory management to meet customer requirements
  • Source and purchase products from various suppliers
  • Expedite backorders and purchase orders to meet customer needs
  • Work directly with customers to determine cost-effective shipping methods
  • Handle customer and supplier returns
  • Provide coaching and guidance to less-experienced representatives
Requirements
  • High school diploma or equivalent required; 5+ years of related experience preferred
  • Excellent communication, negotiation, and time management skills
  • Strong product knowledge and computer skills
  • Reliability, organization, and attention to detail
Estimated Salary Range

$60,000 - $80,000 per year, depending on location and experience

About Us

Genuine Parts Company offers a comprehensive benefits package, including health insurance, 401(k), tuition reimbursement, and paid time off. We strive to create a workplace built on teamwork and dedicated to delivering exceptional results for our customers.



  • Cincinnati, Ohio, United States Genuine Parts Company Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team as a Conveyance Solutions Specialist. In this role, you will be responsible for providing exceptional customer service, negotiating sales prices, and building strong relationships with customers.About UsMotion is a leading provider of conveyor solutions, offering a...


  • Cincinnati, Ohio, United States Insight Global Full time

    Insight Global, a leading provider of staffing solutions, is seeking skilled Call Center Representatives to join their team in the Cincinnati, OH area. This role offers an exciting opportunity for individuals who enjoy working in customer-facing roles and providing exceptional service.About the RoleThis position involves engaging with customers through...


  • Cincinnati, Ohio, United States Firehouse Subs Full time

    Job Title: Customer Service Representative - Food ServiceWe are seeking a motivated and enthusiastic individual to join our team at Firehouse Subs as a Customer Service Representative.About the Role:Work in a fast-paced environment with excellent menu and product knowledge, ensuring exceptional customer satisfaction.Prepare guests' orders efficiently and...


  • Cincinnati, Ohio, United States Nectar Markets Full time

    About Us:Nectar Markets is a diverse group of hard-working and talented individuals who are passionate about cannabis and committed to providing excellent service and products to our community.About the Role:We are seeking a skilled Customer Service Representative to join our team as a Budtender/Dispensary Support Employee. As the face of Nectar, you will be...


  • Cincinnati, Ohio, United States Genuine Parts Company Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Genuine Parts Company. This is a fantastic opportunity for someone who enjoys working with customers, has excellent communication skills, and is able to multitask effectively.About the RoleThis role involves providing exceptional customer service, negotiating sales...


  • Cincinnati, Ohio, United States BJ's Restaurants Full time

    Unlock a Rewarding Career with BJ's RestaurantsAt BJ's Restaurants, we're passionate about crafting memorable brewhouse experiences for our guests. As a Customer Service Representative, you'll play a vital role in delivering exceptional service and creating lasting connections with our patrons.About the RoleThis is a fantastic opportunity to join a dynamic...


  • Cincinnati, Ohio, United States Keidel Supply Full time

    Keidel Supply Company is a leading provider of plumbing products, seeking an experienced Sales Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction with our products and services.The ideal candidate will possess a strong understanding of our...


  • Cincinnati, Ohio, United States Tailored Brands Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Representative to join our team at K&G Fashion Superstore. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.


  • Cincinnati, Ohio, United States United Dairy Farmers Full time

    Join United Dairy Farmers, a leading retailer in the industry, as a Customer Service Representative. In this role, you will be responsible for efficiently operating a mechanical register or POS terminal, stocking shelves and displays, and maintaining a high level of customer satisfaction.


  • Cincinnati, Ohio, United States Michigan Farm Bureau Full time

    Celebrate your passion for delivering exceptional customer experiences as a Customer Service Representative with Michigan Farm Bureau. In this pivotal role, you will play a key part in providing outstanding support to our valued clients, fostering strong relationships built on trust and empathy.**Job Overview**Maintain the highest standards of customer...


  • Cincinnati, Ohio, United States Wal-Mart Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Member Specialist to join our team. In this role, you will provide exceptional service to our members, ensuring their needs are met and exceeded.


  • Cincinnati, Ohio, United States Insight Global Full time

    About the JobWe are seeking a highly skilled and reliable Customer Service Representative to join our team in Cincinnati, OH.Job Summary:The successful candidate will be responsible for providing exceptional customer service via phone calls, resolving customer inquiries and issues, and promoting banking products and services.Key Responsibilities:Answer...


  • Cincinnati, Ohio, United States Planet Fitness Inc. Full time

    We are seeking a motivated and customer-focused individual to join our team as a Fitness Customer Service Representative.About the RoleThis role is ideal for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a fast-paced fitness environment.As a Fitness Customer Service Representative, you will be...


  • Cincinnati, Ohio, United States LaRosa's Full time

    Job OverviewWe are seeking a charismatic and friendly Customer Service Representative to join our team at LaRosa's.This is an excellent opportunity for individuals who love great Italian food and enjoy making people smile. As a Customer Service Representative, you will play a vital role in providing exceptional customer service, ensuring that every guest...


  • Cincinnati, Ohio, United States Domino's Pizza Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and safe work environment.Responsibilities* Provide excellent customer service to our...


  • Cincinnati, Ohio, United States Nectar Markets Full time

    We are seeking an experienced Customer Service Representative to join our team at Nectar Markets in Ohio.About the RoleAs a key member of our dispensary team, you will be responsible for ensuring each patient has a positive and comfortable experience. Your role will involve maintaining a tidy and inviting store environment, promoting customer...


  • Cincinnati, Ohio, United States Insight Pest Solutions LLC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Pest Control Specialist to join our team at Insight Pest Solutions LLC. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction for our clients.About UsInsight Pest Solutions LLC is a privately-owned pest...


  • Cincinnati, Ohio, United States TruPartner Credit Union Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at TruPartner Credit Union in Cincinnati, Ohio.About UsOur organization was founded in 1937 with a mission to help people achieve their personal economic goals. We believe in the philosophy of 'people helping people' and strive to provide top-notch service...


  • Cincinnati, Ohio, United States Chick-fil-A Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our Front of House team. As a key member of our restaurant, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience.About UsAt Chick-fil-A Western Hills, we are committed to serving our guests with...


  • Cincinnati, Ohio, United States Textile Company Full time

    Job OverviewWe are seeking a skilled and motivated Customer Service Delivery Representative to join our team at Textile Company.