Banquet Set-up Attendant

1 day ago


Green Bay, Wisconsin, United States The Oneida Hotel Full time
Job Summary:

The Banquet Set-up Attendant is responsible for ensuring the smooth execution of banquet events at The Oneida Hotel. This role involves setting up and cleaning up banquet functions, monitoring assigned sections during events, and providing exceptional guest service.

Responsibilities:
  • Set up and clean up banquet functions, including arranging tables, chairs, and linens.
  • Monitor assigned sections during events to ensure all patrons are served and have a positive experience.
  • Provide exceptional guest service, including greeting guests, answering questions, and taking food and beverage orders.
  • Assist with food production, including cooking and preparing food according to recipe.
  • Clear and clean tables, reset counters and tables, and maintain kitchen and wait station areas.
  • Ensure tips are reported properly for tax processing.
  • Perform other duties as assigned.
Requirements:
  • Three to six months related experience; or equivalent combination of training and experience.
  • Ability to read, write, and speak the English language.
  • Ability to manage difficult or emotional customer situations.
  • Ability to maintain a high level of professionalism and treat others with respect and consideration.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures.
Benefits:
  • Competitive hourly rate.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.


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