Cigar Sales Representative
4 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Cigar Sales Representative. As a key member of our team, you will be responsible for assisting in all facets of our developing e-commerce business, including packing and shipping orders, building the online store with new products, and interacting with customers via email and telephone to help drive sales and address issues.
Key Responsibilities- Packing and shipping orders in a timely and efficient manner
- Building the online store with new products and ensuring accurate product information
- Interacting with customers via email and telephone to provide excellent customer service and drive sales
- Processing orders on our website and in our retail management systems
- Working with one of the owners to develop strategies and execute initiatives for ecommerce revenue growth
- Supporting marketing initiatives to enhance our online and mail-order business
- High school diploma or equivalent
- Proficiency with computers and programs such as Microsoft Office software, Google Suite
- Familiarity with or ability to learn e-commerce platforms ShipStation, Swell, and
- Self-driven, strong work ethic
- Excellent organizational skills with a strong attention to detail
- Exceptional customer service
- Passion for cigars & the cigar industry and willingness to learn
- Aptitude to be detail-oriented and process work in a timely manner
- Demonstrated ability to work effectively as part of a team
- Strong written and verbal customer-facing communication skills
- Desire to contribute creatively to various marketing and media efforts
- Knowledge of SEO best practices and basic HTML
- Valid license
- Ability to bend, push, and lift 25 pounds regularly
We are a unique brick & mortar cigar bar and retail store in Media, PA, committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate against any individual on the basis of race, color, sex, gender identity, sexual orientation, national origin, age, religion, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable laws.
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