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Therapeutic Support Specialist

2 months ago

Raeford, North Carolina, United States Serenity Therapeutic Services, Inc. Full time
About the Role

Serenity Therapeutic Services, Inc. is seeking a highly motivated and compassionate Therapeutic Support Specialist to join our team. As a key member of our staff, you will play a vital role in providing direct care services to individuals with mental and physical disabilities.

Key Responsibilities
  • Support Services
    • Assist individuals in developing skills to promote independence, including social skills, personal hygiene, budgeting, and meal preparation.
    • Support individuals in understanding and exercising their rights.
    • Provide support services in a safe, therapeutic, and respectful manner.
    • Monitor individuals' health, safety, and well-being daily.
    • Document bed monitoring every 15 minutes on shifts where individuals are asleep.
    • Support individuals in accessing community resources, including civic organizations and benefits.
    • Establish and maintain relationships that are important to individuals.
    • Administer medication as ordered by a physician and in accordance with state and company rules.
    • Attend health-related appointments with individuals and promote self-advocacy.
    • Document information from health-related appointments and communicate with team leaders.
    • Attend treatment team meetings, audits, and committees as requested.
  • Cultural Awareness
    • Demonstrate the delivery of services to diverse populations.
    • Understand and articulate how cultural differences can affect treatment.
    • Communicate effectively with diverse populations.
  • Analytical Skills
    • Recognize, monitor, and report on individuals' needs and responses.
    • Problem-solve and seek help regarding system issues.
    • Use information about psychological, physical, emotional, spiritual, cultural, and developmental issues to provide services.
  • Decision-Making
    • Appraise problems and conditions of individuals in various settings and systems.
    • Formulate and implement an appropriate course of action in collaboration with agencies or sources.
    • Recognize individuals' needs and refer them to appropriate professionals and resources.
  • Interpersonal Skills
    • Establish rapport, openness, and trust with individuals, families, and agencies.
    • Interact effectively with individuals, families, and agencies to promote active treatment and relapse prevention.
  • Communication Skills
    • Formulate and articulate ideas in verbal and written forms.
    • Interpret and convey verbal and non-verbal information through appropriate means.
  • Clinical Skills
    • Practice appropriate medication administration and documentation.
    • Practice appropriate service records documentation.
    • Provide support services as scheduled, showing up on-time and working on person-centered goals.
    • Serve as a valued member of a person-focused team.
    • Establish and maintain effective working relationships with colleagues and individuals served.
  • Availability
    • Work every other weekend and holiday.
Requirements

The Therapeutic Support Specialist must be able to work in a fast-paced environment and demonstrate the following skills:

  • Ability to work with individuals with mental and physical disabilities.
  • Ability to establish rapport and trust with individuals, families, and agencies.
  • Ability to communicate effectively in verbal and written forms.
  • Ability to problem-solve and seek help regarding system issues.
  • Ability to work independently and as part of a team.
What We Offer

Serenity Therapeutic Services, Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development.